What are the Festival dates and hours?
Thursday and Friday, August 29 and 30, from 4 to 11:30 p.m.
Saturday and Sunday, August 31 and September 1, from 6 a.m. to 11:30 p.m.
Monday, September 2, from 6 a.m. to 6 p.m.
Where is the Festival located?
At parc de la Baie, Gatineau
There are 3 entrances :
- 988 rue Saint-Louis, Gatineau, Quebec, J8T 2S4
- 3 Rue Saint-Antoine, Gatineau, Quebec, J8T 3L4
- 95 rue de la Baie, Gatineau, Québec, J8T 3H4
Where are your offices?
165, rue Saint-Antoine
Gatineau (Québec) Canada J8T 3M6
Monday to Friday:
From 8:30 a.m. to noon, and from 1 to 4:30 p.m.
From June 1 to August 26:
From 8:30 a.m. to noon, and from 1 to 4 p.m.
How can you be reached?
By phone, 819-243-2330 / 1-800 668-8383, by fax, 819-243-2324 or by email, firstname.lastname@example.org.
Do you have a site plan?
Yes. You can download it here.
I am an artist or an artist’s agent. Can I apply to perform at the Festival?
Calls for applications to perform at the Festival are closed for this year.
What is an RFID wristband?
To find out more about RFID (Radio Frequency Identification) wristbands, go to our FAQ on wristbands here.
Are RFID wristbands sold at the Festival entrances?
Yes. You can buy your wristband at either of the three Festival entrances at the parc de la Baie site. Informations coming soon.
How do I get my RFID wristbands that I purchased online?
If you place your order by 11:59 p.m. on August 6, you will receive your order by mail before August 20. Once you have received your wristband and/or front of stage pass, register them online before you arrive at the event.
If you place your order after 11:59 p.m. on August 6, bring your invoice (electronic or paper copy) and photo ID to the entrances to pick up your order.
Do I have to wear my RFID wristband at all times during the Festival?
Yes. You have to wear your RFID wristband at all times during the Festival. It is neither refundable nor exchangeable. Damaged or fake wristbands are not accepted.
I am an adult who wants to make rides, what bracelet should I buy?
Access rides is valid for children and adults who wish to enjoy our amusement park. The rides access does not include the entrance to the Festival.
Are the ride access RFID?
No, rides access does not integrate RFID chip. The rides access does not include the entrance to the Festival.
Parking and shuttles
Can I park near the site?
Yes. You can park for $13 at 988 rue Saint-Louis. Or consider using the shuttle service and save a few dollars by leaving your car at home.
Is there a shuttle service to the Festival?
Yes. From August 29 to September 2, the Festival, in collaboration with the Société de transport de l’Outaouais (STO), is offering a free shuttle service from two Gatineau sectors (Hull and Gatineau).
The regular bus route will serve Masson-Angers, Aylmer, Buckingham and Ottawa at the regular rate.
Festival visitors with a valid wristband ride regular STO buses for free during the Festival.
The shuttle service can accommodate persons with reduced mobility. Check the STO site for information on its paratransit service.
Check the STO site for details
The Festival encourages its visitors to use eco-friendly transportation to parc de la Baie: walk, bike or bus! http://www.planibus.sto.ca/
Is there parking for bicycles?
Yes. There are two bicycle parking areas for the Festival: 3 rue Saint-Antoine and 988 rue Saint-Louis. Both are close to the bike path. Be sure to bring your lock.
At the Festival
Can I bring my chair to watch the shows?
You can set up a chair on the grounds of (but not directly in front of) the stages after 4 p.m. on Thursday or Friday, and after 6 a.m. on Saturday, Sunday or Monday. The Festival is not responsible for chairs or blankets left unattended.
Is there a reserved area in front of the Casino Lac-Leamy Stage?
Yes. There are a limited number of spots available directly in front of the stage for the evening shows.
Is there a VIP package for the Festival?
Yes. You can dine at VIP Lounge.
This VIP experience includes a lovely terrace with a view over the Lift-Off Area, a gourmet meal prepared by Le St-Estèphe and a bar service offered by Le Cellier. From Thursday to Sunday, your evening will be further enhanced by live entertainment provided by a singer or a DJ.!
VIP Lounge guarantees a unique and memorable experience. It opens at 4 p.m., and meals are served starting at 6 p.m. from Thursday to Sunday.
For additional information about VIP: here.
Can I smoke at the Festival?
We tolerate cigarettes except in the designated no-smoking areas. Smokers are asked to use the ashtrays and benches provided for them.
Is cannabis permitted at the Festival?
In accordance with the municipal by-law on the consumption of cannabis in public areas, we tolerate cannabis except in the designated no-smoking areas. Smokers are asked to use the ashtrays and benches provided for them.
Is it possible to withdraw cash on the Festival site?
Yes. There are three Desjardins ATMs on the Festival site.
Can I bring my dog to the Festival?
Pets are not permitted at the Festival, but guide dogs for the visually impaired are permitted.
Can I bring a picnic onto the Festival grounds?
Yes. You can bring your own food onto the Festival grounds, but metal utensils and glass containers are not permitted. As well, you cannot bring alcohol onto the Festival grounds.
Is the Festival eco-friendly?
Definitely. The Festival, in partnership with RECYC-QUÉBEC, provides four water stations, two free bicycle parking areas, and a STO shuttle service.
The Festival is committed to a cleaner planet. Approximately 50 volunteers make up a green team that reminds people at the Festival to act in accordance with its eco-friendly policy:
— sorting waste in the more than 200 recycling and composting bins.
— filling reusable water bottles at our water stations.
— biking to the Festival and parking in our free bicycle parking areas. Be sure to bring your lock.
— using the special parking with charging stations (120 volts) for hybrid and electric cars.
The Festival received an award at the Gala d’excellence en environnement de l’Outaouais, and the first Grand Vivat award for eco-friendly events in Quebec.
I have a disability. What are my rights?
There are approximately 30 disability parking spots in the Festival parking lot for Société de l’assurance automobile du Québec sticker holders.
There are washrooms around the site for persons with reduced mobility. There are also areas along the fence of the Casino Lac-Leamy Stage that persons with reduced mobility can use if they wish after 4 p.m. Please note that space is limited.
The Tourist and Leisure Companion Sticker (TLCS) provides free access to companions of persons aged 12 and older who have a disability or mental illness and require assistance on outings. It takes a period of approximately three weeks to receive your accompaniment sticker. For additional information about the TLCS, go to www.vatl.org
Is there an area where I can attend to my infant?
Of course. The Michel Quesnel Infant Care Station is available for free throughout the Festival. This area is set up with everything you might need to change diapers or feed your infant. It is air conditioned, has a microwave oven, water, cots and rocking chairs…
What should I do if I lose my child in the crowd?
Go to the lost and found children trailer. Informations coming soon.
Is there a minimum age for admission alone to the Festival?
Children aged 10 and under must be accompanied by an adult to enter or leave the Festival site. They are admitted for free, and therefore have no wristband.