RFID wristband

New this year! The Festival will be using RFID wristbands!

Register your wristbands online :

 

Registration – Starting in August

 

If you place your order before August 7, you will receive your order by mail before August 20. Once you have received your wristband and/or front of stage pass, register them online before you arrive at the event.

International orders will be held at the accreditation office. Please bring your invoice (electronic or paper copy) and photo ID.
 

Did you order several wristbands and/or front of stage passes?

Hand out the wristbands and/or front of stage passes to your friends and tell them to register before arriving at the event. Do NOT register a wristband and/or front of stage pass for someone else because we have to identify the single wristband and/or front of stage pass in the event of loss or damage.

 

WHAT YOU NEED TO KNOW ABOUT YOUR WRISTBAND

  • We know that you are eager to put on your wristband, but you must wait until the morning of the event. Once you put it on, you cannot remove it!!
  • It is best to wear your wristband on your RIGHT wrist.
  • You must scan your wristband to enter the event site and again when you leave it.
  • Only wristbands purchased through the official site are valid. Do not buy a wristband from a third party.
  • Wristbands are neither transferable nor exchangeable.
  • Wristbands are no longer valid once they have been altered, so do not cut them!
  • You must keep your wristband on your wrist throughout the event. Do not remove it before the Festival is over.
  • Your wristband is water-resistant, so you can wear it in the shower! 

FAQ

Purchasing/Mailing

Purchaser in Canada

If you place your order by 11:59 p.m. on August 6, you will receive your order by mail before August 20. Once you have received your wristband and/or front of stage pass, register them online before you arrive at the event.

If you place your order after 11:59 p.m. on August 6, bring your invoice (electronic or paper copy) and photo ID to the accreditation office to pick up your order. Register your wristband and/or your front of stage pass before you arrive at the entrance gates.

If you have not received your order by August 20, please send an email to fmg@montgolfieresgatineau.ca with the following information:

• invoice number

• full name of the purchaser

• email address

International orders

International orders will be held at the accreditation office. Please bring your invoice (electronic or paper copy) and photo ID.

Informations coming soon. 

You will receive yours order no later than August 20. If you have not received it by August 20, please send an email to fmg@montgolfieresgatineau.ca indicating your invoice number, the full name of the purchaser and the purchaser’s mailing address.

For address changes, you can send us by email a confirmation of your new address: last name, first name, invoice number, old address, old postal code, new address, new postal code.

Address changes must be submitted by 11:59 p.m. on July 24. After that, we will no longer be able to change the address. However, you can write to fmg@montgolfieresgatineau.ca and request to pick up your order at the accreditation office.

Orders are non-transferrable and non-refundable. However, if you have questions about your purchase, send an email to fmg@montgolfieresgatineau.ca. To purchase additional wristbands, visit our Web site here

No need to be concerned! Orders are mailed out in batches. If you placed your order by 11:59 p.m. on August 6 and have not received it by August 20, send an email to fmg@montgolfieresgatineau.ca with the following information:

• invoice number

• full name of the purchaser

• email address

Site access

YES! Be sure to register your wristband and/or front of stage pass online through fmg2019.com before the event.

Important: do not put on your wristband before the day of the event! Once you put it on, you cannot remove it!

Before you get to the event, be sure to register your wristband and/or front of stage pass through fmg2019.com. Simply enter your personal information and your wristband and/or front of stage pass number, and click on “Register”. The wristband number is behind the RFID label. (the 16 digit number starting with E0040)

Registering your wristband and/or front of stage pass protects you in the event of loss, theft or damage. Only the person who registers a wristband and/or front of stage pass is entitled to a replacement. This helps us identify your items in case they are lost or damaged.

Go to the accreditation office if you need a replacement wristband and/or front of stage pass. Replacements are subject to verification. Valid photo ID is required. There is a fee for replacement wristbands and/or front of stage passes.

The Festival is NOT responsible for lost or damaged wristbands and/or front of stage passes.

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For any other questions, please send an email to fmg@montgolfieresgatineau.ca